A comment lands at 11pm and the buyer is gone by morning.
People message your page ready to buy, then they wait. We wire Facebook into the Meta API so AI reads every DM and comment, answers from your own knowledge base, and drops the link before the intent cools.
Your KB
Answers come from your uploaded knowledge, not guesses
Meta API
Official integration, not a scraper that breaks
Into GHL
Every conversation becomes a tracked contact
How a DM or comment becomes an answered, linked reply
DM or comment arrives
Meta API captures the event
OS.1 reads the intent
Matches it to your knowledge base
Keyword trigger fires
Chosen words unlock the reply
AI writes the answer
In your voice, on brand
Reply and link delivered
Logged into GHL
The Problem
Where page conversations go to die
Someone comments "price" on a post and nobody sees it for hours, so the buying moment quietly passes.
Your inbox fills with the same three questions, and answering each one by hand eats the time you should spend closing.
Nights and weekends are dead zones, so every DM that lands after you clock out sits unread until you are back.
Coverage of incoming page conversations
Common friction pattern across SMB and agency Facebook pages
What You've Already Tried
How pages handle DMs today
A human checks the inbox between other tasks, so replies land whenever someone remembers.
Basic auto-responders send one canned line that ignores what the person actually asked.
Comment sections go unmonitored, so the highest-intent questions never get a reply at all.
Time from message to real answer
Messaging is where buyers now expect to reach a business
In minutes
The window buyers now expect a reply in
Meta has pushed conversations off the feed and into DMs and comments, and buyers increasingly expect an answer there in minutes, not the next business day. Pages that respond in the moment capture intent the rest let go cold.
Meta business messaging trends ยท 2025
What We Build
What we build on the Meta API
OS.1, the automation engine
OS.1 is our in-house tool that powers all Meta and text automation. It connects to the Meta API, reads each DM and comment, matches intent against your uploaded knowledge base, and decides whether to answer, trigger a keyword flow, or hand off. It is the brain behind every reply on this page.
The knowledge base and reply models
You upload what your business actually knows: offers, pricing, FAQs, objections. We build the reasoning with Claude Opus 4.8 and GPT Codex so answers stay accurate and in your voice, and we tune keyword triggers so specific words deliver specific links every time.
GHL as the CRM and workflow layer
OS.1 plugs into GoHighLevel. Every answered DM or comment becomes a contact, a tag, and a workflow step, so a Facebook conversation turns into a tracked lead you can nurture, route, and follow up on outside the platform.
Results
Why this holds up in the real world
Your KB
Answers come from your uploaded knowledge, not guesses
Because OS.1 answers from a knowledge base you control, replies stay accurate instead of hallucinating offers you do not run.
Meta API
Official integration, not a scraper that breaks
Because it runs on the official Meta API, DMs and comments are handled inside Facebook's own rules, not a fragile browser hack.
Into GHL
Every conversation becomes a tracked contact
Because everything lands in GHL, the automation is measurable and every conversation is a contact you own.
FAQ
Questions we get asked.
24/7
DMs and comments answered, including nights and weekends
Stop losing revenue to
an unanswered phone.
We map your knowledge base, wire OS.1 into the Meta API, and connect it to GHL. You watch DMs and comments get answered in seconds.
Or email aditya@tryagentikai.com